Our Services

1. Organisation Development
2. Training and Mentoring
3. Facilitation, Consultation and Engagement
4. Plans, policies, procedures and systems development
5. Cultural Responsiveness and Cultural Safety
6. Reviews and Audits
7. Project Management
8. Information analysis and Report Writing

Kāhui Tautoko Consulting Ltd is also registered as a pre-approved or preferred supplier with a number of agencies in different locations.

We make our services available to indigenous groups and organisations (individual or collectives) including:

• Charitable Trusts 
• Incorporated Societies 
• Umbrella or collective organisations
• Tribal and sub-tribal indigenous community-based organisations
• Service providers 

Government or Government-owned corporations, and non-indigenous NGOs involved in indigenous development, Justice, Health, Social Services, Foreign Aid, Education, Sport and Physical Activity who fund or deliver services for indigenous people.

Our belief is that strong, competent accountable organisations (whether they are Government agencies or community based organisations) who work with and in indigenous communities, will help build strong indigenous communities. Communities are influenced so much by the organisations and agencies that work with and within them – that they must be strong in order to effect positive change. 

Our method of capacity building encompasses one or more of the following organisational dimensions:

• Governance – working with governance members (Boards / Trustees / Directors), ensuring effective meetings, decisions, roles and responsibilities, training, policies of governance, Constitution drafting
• Management – mentoring, training, performance management, management of change
• Planning – strategic planning, business planning, quality planning, annual reporting, service planning
• Human Resource management - including reviewing staffing, remuneration levels, performance management, organisation structures
• Financial management - including implementing good financial policies and processes, training
• Facility management - including Health and Safety and Emergency / Pandemic planning. We have also carried out engagements with communities who have been awarded capital funding and want community input to building design and features
• Quality assurance - including implementing quality management systems (e.g. ISO 9001, Health Standards or other standards) 

At times, clients will want help with just one of these areas and at other times, clients may want us to review all these aspects of their operation, and then to help them improve their current status. We are flexible on any of this and have the tools and experience necessary to help clients improve their performance in these aspects of the organisation. We can: 

• Review an organisation against one or more of these areas
• Help the organisation to make necessary improvements in one or more of the areas
• Provide tools and examples and training for an organisation
• Help write Strategic Plans and Annual Reports and publish these (working with our graphic designer partners)
• Help put together Policy and Procedure manuals from our set of templates and examples. We have developed procedure manuals for organisations of all types including health providers and Tribal groups. We have also helped a number of groups to become accredited against a variety of standards that they are required to meet – this is a particular specialty for us. If you need to be accredited, or need to meet some national standards, we can help you. 
  

We provide training to governance, managers and staff which may include:

• Governance training (and provision of a Governance Manual)
• Service training (e.g. clinical training, management training, care planning, documentation, quality management, staff management, etc)
• Specific training (e.g. Youth Suicide programme) 
  

We can perform demographic and census related analysis through utilising one of our long term subcontractors who is a qualified Statistician and demographer. Our ability to review both qualitative and quantitative materials and to summarise these in a logical and practical way has been a key strength that has led to significant ongoing work in this area, for busy clients who do not have time to do this themselves.

For many projects, we have written large reports which have involved extensive qualitative and quantitative analysis including:

• Literature Reviews 
• Evaluations of National programmes
• Evaluation of programs delivered in multiple sites requiring region-specific reports and a summary report against a set of criteria 
• Evaluation of Community Health Plans
• Developing Frameworks following consultation exercises